Your step-by-step guide to setting up City Hive POS and processing your first transaction.
Sign up for a new merchant account to get started with City Hive POS.
Already have an account? Simply log in to your existing merchant dashboard.
Connect your existing POS system through our integration portal if you haven't already.
If you have customers and transaction history in your current POS, City Hive may be able to import that data automatically via integration. If not, our team will work with you to import the data manually.
Once your data is in City Hive, you're almost ready! Gather these items to preview the POS in action:
These items let you fully test the POS experience — the only thing missing is the payment terminal.
Before going live, make sure you've completed the following in your merchant dashboard:
Add your payment method — required to activate your account.
Add your bank account for disbursements — so you can receive your payouts.
Upload your liquor license — required for compliance before going live.
To "go live" with City Hive POS, you'll need a City Hive provided payment terminal. Click the link in your merchant dashboard to request one.
Once requested, we'll ship the terminal to you. Expect delivery in approximately 7-14 business days.
When the terminal arrives, it's already configured to your POS — no additional setup required.
You only pay as you use the payment terminal.
Our goal is to make sure you're comfortable before replacing your existing hardware.
Use City Hive as a backup / secondary checkout lane until you're ready to make the full switch.
Our team is happy to help run test transactions, have onboarding meetings, and more.
Start testing transactions and experience the full power of City Hive POS.
